I have a ext 223 that is a old phone (digital) on the Mitel 250. I have a 6940 set up and ready for a user. I want to move 223 to this 6940 phone. I cannot seem to get the steps right. I have even tried to delete 223 and bring it back as a sip69xx phone. However I just end up with a ext 1000 on the sip side and 223 comes back as it was. Anybody know where I can get instructions on this or help me out. Ext 223 name and everything stays the same just a new phone. I also have that ext 1000 sitting in mcs but cannot attach 223 to it either.