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Author Topic: Mitai on MCD 4.2  (Read 2660 times)

Offline Mattmayn

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Mitai on MCD 4.2
« on: January 21, 2011, 08:31:32 AM »
Does anyone know if the Mitai or SMDR streams changed at all between MCD 4.0 and MCD 4.2? I have a third party call recorder that the vendor claims the information is different after an upgrade and they can no longer match the trunk and user data on a controller. Any ideas?
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Offline edmicra

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Re: Mitai on MCD 4.2
« Reply #1 on: January 21, 2011, 09:37:42 AM »
Perhaps it's it something to do with the location based account codes new on 4.2 ?
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Offline Mattmayn

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Re: Mitai on MCD 4.2
« Reply #2 on: January 21, 2011, 09:41:02 AM »
I thought that too but according to Mitel nothing has changed. I could be that MSA doesn't work for free and doesn't like the vendor I am dealing with.
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