Mitel Forums > Mitel MiVoice Business/MCD/3300

Software Assurance

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Chakara:
  Also note that you MAY not have to get new hardware even for 9.1 - what controller do you have?  The old style MX needs a new box as do some of the LX series - but newer MXe's already have the needed ram and the CX's can be upgraded.  What are you running?

-Chak

bluewhite4:
The issue ended up being that we purchased the wrong type of software assurance. We hadn't realized that their were too types, didn't scroll down far enough, so bought the regular software assurance. Turns out we needed the re-enlist one. Were able to trade it in and get the right license. Everything went after that.

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