We were on 9.4 SP1 and upgraded to 10.0 SP1
Previously I think it was a complaint with the system that an external call that would get transferred internally by an AA or similar would have an internal call ring cadence. Because the call would not hold the information that it was an external call.
It almost seems like they may have fixed this now and transferred external calls are keeping their external call ring cadence where they did not before.
Trying to test this but wanted to see if anyone knows if this was officially "fixed".
Thanks