Author Topic: MiVoice 400 + audiocodes SBC + Teams  (Read 547 times)

Offline kgrob

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MiVoice 400 + audiocodes SBC + Teams
« on: October 02, 2023, 05:40:42 AM »
Hello together

I am new here and hope someone of you can help me.

ACTUAL state:
Telephony via Mitel MiVoice 400

TARGET state:
Use Mitel MiVoice 400 + audiocodes SBC for Teams telephony.

Problem:
Mitel: 172.16.4.10
Audiocodes: 172.16.4.11
When a call is placed to my internal/external number, the call also rings successfully on my Teams (recorded as an additional mobile device) account. Unfortunately, no voices can be heard on either side. The syslos on the part of audiocodes gives the following information

****
13:11:43.048  ---- Outgoing SIP Message to 172.16.4.10:5060 from SIPInterface #1 (SIPIf_LAN) UDP TO(#1) ---- [Time:26-09@13:11:42.948]
INVITE sip:00794007357@172.16.4.10;user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.4.11:5060;branch=z9hG4bKac1783727334
Max-Forwards: 69
From: "Username" <sip:159@172.16.4.11>;tag=1c812977824
To: <sip:00794007357@172.16.4.10;user=phone>
Call-ID: 594082602692023131142@172.16.4.11
CSeq: 1 INVITE
Contact: <sip:172.16.4.11:5060;x-i=xxxxx;x-c=xxxxx>
Supported: timer,histinfo,sdp-anat
Allow: INVITE,ACK,OPTIONS,CANCEL,BYE,NOTIFY
Session-Expires: 3600
MIN-SE: 300
User-Agent: M800B/v.7.40A.251.150
Privacy: id
P-Asserted-Identity: <sip:159@172.16.4.11:5060;user=phone>
Content-Type: application/sdp
Content-Length: 612
v=0
o=- 1889862248 1414872950 IN IP4 172.16.4.11
s=session
c=IN IP4 172.16.4.11
t=0 0
m=audio 6200 RTP/AVP 104 9 103 18 0 8 97 101 13
c=IN IP4 172.16.4.11
a=rtcp:6201
a=label:main-audio
a=mid:2
a=sendrecv
a=ptime:20
a=rtpmap:104 SILK/16000
a=fmtp:104 maxaveragebitrate=50000; useinbandfec=0; minptime=20
a=rtpmap:9 G722/8000
a=rtpmap:103 SILK/8000
a=fmtp:103 maxaveragebitrate=50000; useinbandfec=0; minptime=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:97 RED/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=rtpmap:13 CN/8000
***


Does anyone have an idea what is not working here? Unfortunately, I can't find any precise information from Mitel either. The Audiocodes specialist thinks that it should work...
In addition, it should be mentioned that no call can be made on the part of Teams. However, I think this is a different problem.

I would be very happy to receive a reply.
Currently I'm a bit lost because all suppliers say it should work and I can't find any current information from Mitel on what exactly the system expects.

Kind regards


Offline bojo387

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Re: MiVoice 400 + audiocodes SBC + Teams
« Reply #1 on: October 04, 2023, 11:54:53 PM »
Do you have a Mitel account? Then next would be, does it have MSA Access?
I know there is a document in Infochannel > MSA on MiVO 400 - Microsoft Teams Direct Routing using AudioCodes.
Trying to dig it up from my end.

Edit: It is available from KMS so there is no need for MSA access. It might not exactly be what you need but it could help.

https://mitel.custhelp.com/app/answers/answer_view/a_id/1012438/loc/en-US
« Last Edit: October 05, 2023, 12:03:22 AM by bojo387 »


 

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