MiVB latest release

[Kal99]

Hi,

All I have OVA which has built the VM and  have synced with the AMC using server-manager and thats synced up ok.
When I log into the 3300 side the the license and option selection is not showing the application record ID at all it's just greyed out and therefore no licenses.

any ideas?

thanks
Kalpesh.

[Kal99]

also to add this will be a stand alone enterprise unit.

[acejavelin]

Having exact same issue on a new MiVB ISS ISO installed in Hyper-V we are building up, except it's an Enterprise one with MiCollab and a small cluster... verified licensing with AMC support and base license part number correct with sales engineering... Licensed fine in MSL Server-Manager, nothing in MiVB blade and no way to add/correct it... MiCollab server licensed fine... Going to open a ticket with tech support in the AM, seems like something with the new 10 SP1 software.

[acejavelin]

I have opened a ticket in Tech Central Tracker... will update when I hear more...

EDIT: Friday: Got nowhere with support today... basically got told to clear hardware IDs, disconnect AMC account from MSL, wipe and redeploy MSL and start over... not much of an answer and nothing changed. Hopefully will move forward on Monday.

EDIT2: Tuesday: Well, still not getting very far... support requested sos logs to examine now. Waiting on update from them. Luckily the customer has other things happening and is delaying the install.

[acejavelin]

So the resolution to problem for us seemed to be the incorrect base license on the system... In the past we had always used an ISS license for Hyper-V servers, and even sales engineering said that was the correct one, but it seems now a virtual base license is required (or an ISS to Virtual update license). I am awaiting the ISS to VM license and will apply and hopefully this should be resolved now.

[Kal99]

Same issue here.