Author Topic: Micollab Softphone and 6905 Deskphone PRG Issues  (Read 543 times)

Offline richmckevitt

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Micollab Softphone and 6905 Deskphone PRG Issues
« on: July 19, 2023, 08:25:29 AM »
Hi,

We are running MIVB Release level: 10.0 SP1. I am having an issue where by using the desk phone is showing as a live call on the Micollab. The exts are all in a PRG as per below.

For example. PRG is 80565
Ext 80565 is the Micollab Softphone
840565 is the 6905 Deskphone
808565 is a secondary Micollab Softphone

When you pick up the Desk phone the Softphone 80565 shows a call happening. It only happens in this case - not the other way around or with the 3rd ext

I am sure it will be a tick or something in the programming but I cant seem to find it

Cheers
Many thanks Richard


 

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