Running MiVoice Business 8.0 SP3 PR2(clustered) on ISS with Virtual Nupoint Build: 18.3.0.105.01
Just started having issue with MWI lamps. PBX continuously logs the following:
Source Call Control - Software
Description SWERR unexpected cp return code, OFFSET 2:$336, PC: $5854E0 LOG_ID: dpnhciorg#50, PROCEDURE: dpnhciorg_handle_virtual_reply, SEVERITY: cp_minor PID: ($5, $3D2)
Source MiXML_CM
Description CConnectionManagerServerEx::TerminateClientConnection: Terminate accept message sent to remote client IP <X.X.X.X:49517>, AppName <NuPoint>.
Mitel support has only suggested PBX reboot so far. I have rebooted the ISS and the Virtual Nupoint. MWI lamps will work for a short time, then stop. Running lights test from Nupoint, I am able to light my lamp but not turn it off. Restart Nupoint service by entering offlin config mode and activating, MWI lamps will work again. They will begin to fail in a few hours. Has anyone seen this behavior? I wish their logs were more friendly.