Console softkey ringing on another phone

[bigyorkshire]

Hi there,

Customer has asked for a the following...

Main number comes into an attendant console softkey (3001). They also want that softkey to alert another IP phone.

Ususally would just setup a multicall key for this, but it won't let me add a multicall key to the IP phone in question as it comes up and tells me that 3001 is already in use.

Any ideas?

[sunspark]

hi ,
basically , you can't creat a ring group or multicall on antoher extension.

maybe it's better to use Call forward 1st alt to the second extension , our install a second console.

[bigyorkshire]

hi ,
basically , you can't great a ring group or multicall on antoher extension.

maybe it's better to use Call forward 1st alt to the second extension , our install a second console.

That was my belief also, but the customer seemed to think they have had this set up before - made me question it.

Thanks - I'll go back to them.