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Author Topic: NuPoint Mailboxes not showing in Users and Service Tab  (Read 1110 times)

Offline ZuluAlpha

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NuPoint Mailboxes not showing in Users and Service Tab
« on: December 22, 2022, 01:28:38 PM »
In MiCollab  9.3.1.102-01 when I create a new NuPoint Mailbox it is not showing up in the "NuPoint Unified Messaging" tab when I attempt to assign existing mailbox. New boxes just aren't populated in the drop down. Is there any way I can force NuPoint to sync up?
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Offline ZuluAlpha

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Re: NuPoint Mailboxes not showing in Users and Service Tab
« Reply #1 on: January 04, 2023, 09:29:40 AM »
In the Network Element Tab Call Reroute First Alternative Number was not added in some of the Elements. Adding this to match the Call Rerouting on our PBX's resolved the issue.
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