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Author Topic: Micollab not showing names  (Read 1550 times)

Offline arko

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Micollab not showing names
« on: November 15, 2022, 06:53:32 AM »
Hi,

we've got an issue with the Micollab iPhone client.
When an colleague calls it only shows the phone number. But when you open the (missed) calls, it shows the name.
Is there a way to solve this? So we can see the name from the person when he/she is calling.
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Offline ZuluAlpha

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Re: Micollab not showing names
« Reply #1 on: November 16, 2022, 09:16:31 AM »
Is this just with one phone or several users?
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Offline mark.vanderheijden

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Re: Micollab not showing names
« Reply #2 on: November 18, 2022, 02:10:02 AM »
Are you using EHDU or softphone?
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Offline arko

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Re: Micollab not showing names
« Reply #3 on: November 18, 2022, 05:56:13 AM »
This is with all the users, and we are using softphones.
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