Author Topic: Ring group members across IP/xnet trunk  (Read 1871 times)

Offline Dogbreath

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Ring group members across IP/xnet trunk
« on: August 15, 2022, 09:13:12 AM »
Customer has multiple non-clustered systems connected with IP/Xnet trunks. They want to add some remote members to a ring group. Would I be right in thinking that External Hotdesk Users would be the way to do this?
I seem to remember that this required the callee to press a digit to accept the call when I tested on the PSTN but I assume this could be disabled as it wouldn't be necessary in this scenario.


Offline sunspark

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Re: Ring group members across IP/xnet trunk
« Reply #1 on: September 29, 2022, 04:44:47 PM »
Not sure but you can't add remote users to the same ring group if the systems are not clustered.

You can use EHDU, and i suggests you to keep the press digits only if one of the ring group member will be a mobile phone., because if the mobile member Is switched off or in a tunnel, the caller may fall on the voicemail of the mobile.  So the press digits validates the call

Offline Dogbreath

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Re: Ring group members across IP/xnet trunk
« Reply #2 on: September 30, 2022, 12:02:32 PM »
The remote users are just desk phones on another MiVB across an IP/Xnet trunk.

Offline sunspark

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Re: Ring group members across IP/xnet trunk
« Reply #3 on: October 02, 2022, 06:42:42 AM »
Then, use Ehdu


 

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