Just working on getting our system setup for the 988 requirements. I have it working for the most part, but seem to have an 8 second delay before it actually connects. I know with 911, there isn't a delay like that. When I dial 988 from a cell phone, or even from my home phone, 4 seconds to connect max, so any idea what I'm doing wrong here? Essentially, I know enough about the phone system (MCD3300) to do the tasks I normally do, but messing with ARS is something I haven't had to do before. I looked at how 911 was configured in ARS and setup a digits dialed plan for 988 to be the same. Like I said, it *works*, but that 4 seconds could be problematic.
Thanks for any advice you can give