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Author Topic: Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings  (Read 1461 times)

Offline jasonsullivan27

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Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings
« on: April 25, 2022, 12:33:48 PM »
Hi Forum,

We have several locations which use a Zenitel SIP Gate Phone.  I'm having random SIP registration issues at one location and I was wondering if anyone knows or can recommend which settings to use as this phone connects to our 3300?

Register Interval: 600 (min. 30 seconds)
Register Failure Interval: 60  (min. 5 seconds)

Thanks,
Jason
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Offline NEPhoneGuy

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Re: Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings
« Reply #1 on: April 25, 2022, 12:47:38 PM »
What's the topology?

Anything different between sites that are working and the site with troubles?

Do the MIVB logs show anything?

Might consider grabbing a capture to see what is going on.
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Offline jasonsullivan27

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Re: Zenitel TCIS-2 SIP Gate Phone SIP Registration Settings
« Reply #2 on: April 27, 2022, 09:18:13 AM »
I've checked the logs and there is no information listed for this particular SIP extension.

The topology is similar at each site that operates a gate phone. 
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