Honestly the only place I will put in a standard console is in a hotel, then only ONE unless they are large enough to have a dedicated operator (few are)... A console license is a console license, you don't need anything special. The big difference is a 5540 costs more than two or even three of the PC's most receptionists would have, so unless you are pushing 400+ calls a day per operator the PC console is the way to go. The only advantage a 5540 has over a PC console is it's durability... Otherwise it more difficult to use for anything aside from answering calls and transferring them to a destination you know.