Good Morning All,
Been going through a lot on Micollab issues the past couple days and thought i could use some help. Since going to Office 365 VM to email has been down and that has been fixed. Before O365 all voicemails use to come into the users and the "From" address was Mitel and the attachment was in the VM. Now it says from the caller ID and the voice message is a link. Can anyone tell me where that gets changed? IS that is the COS of the micollab or some other location? As for the reporting part of this question, the MICC server now shows all zeros for all calls the past few days and not sure why. I summarized all the data again with no luck. Any thoughts on either point is appreciated. Thanks
