Caller name on Analog extension

[abmitel]

Hi
I dont get caller name on Analog extension

i am using A470 - ver 6.3

Does A470 support caller name feature

[bojo387]

CLI via FSK is supported.

Did you set the "Terminal supports call identification" on the interface under Port settings?

Configuration ➙ System ➙ Interfaces ➙ Analogue ➙ Analogue terminal interface (entry)

[abmitel]

Hi
i am getting caller ID , but customer wants caller name also

[bojo387]

My bad. I think this may also be terminal dependent. I have a 6730 analog phone which I know supports name display but can only verify next week.. Maybe you can test with that model and compare with another phone.?

[abmitel]

Hi Bojo
i dont have 6730 phone , i tested on local brand analog phone it does not display caller name
Regards

[bojo387]

Ok, I will update here on Monday after I test at the office.

[bojo387]

I tested and the name only shows up together with the number on my 6730a if the user is saved in the phonebook.

[abmitel]

ok so it concludes that A470 does not send name of the caller , it has to be updated in the phonebook of the respective user's analog phone .