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Aastra - MiVoice Office 400 and MiVoice MX-One
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Caller name on Analog extension
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Topic: Caller name on Analog extension (Read 3115 times)
abmitel
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Caller name on Analog extension
«
on:
January 24, 2022, 08:55:48 AM »
Hi
I dont get caller name on Analog extension
i am using A470 - ver 6.3
Does A470 support caller name feature
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bojo387
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Re: Caller name on Analog extension
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Reply #1 on:
February 03, 2022, 10:52:37 PM »
CLI via FSK is supported.
Did you set the "Terminal supports call identification" on the interface under Port settings?
Configuration ➙ System ➙ Interfaces ➙ Analogue ➙ Analogue terminal interface (entry)
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abmitel
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Re: Caller name on Analog extension
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Reply #2 on:
February 03, 2022, 11:24:02 PM »
Hi
i am getting caller ID , but customer wants caller name also
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bojo387
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Re: Caller name on Analog extension
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Reply #3 on:
February 03, 2022, 11:40:18 PM »
My bad. I think this may also be terminal dependent. I have a 6730 analog phone which I know supports name display but can only verify next week.. Maybe you can test with that model and compare with another phone.?
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abmitel
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Re: Caller name on Analog extension
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Reply #4 on:
February 04, 2022, 01:48:23 AM »
Hi Bojo
i dont have 6730 phone , i tested on local brand analog phone it does not display caller name
Regards
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bojo387
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Re: Caller name on Analog extension
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Reply #5 on:
February 04, 2022, 01:54:55 AM »
Ok, I will update here on Monday after I test at the office.
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bojo387
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Re: Caller name on Analog extension
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Reply #6 on:
February 06, 2022, 11:04:24 PM »
I tested and the name only shows up together with the number on my 6730a if the user is saved in the phonebook.
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abmitel
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Re: Caller name on Analog extension
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Reply #7 on:
February 09, 2022, 12:54:59 PM »
ok so it concludes that A470 does not send name of the caller , it has to be updated in the phonebook of the respective user's analog phone .
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