Author Topic: Micollab Windows client - record call time limit?  (Read 875 times)

Offline ITMgr5

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Micollab Windows client - record call time limit?
« on: January 27, 2022, 04:19:00 PM »
Hello:

We want to record some of our voice calls (interviews with survey respondents). The record call feature of the micollab Windows client works very well for this, but it seems to have a time limit of around 10 minutes. Does anyone know if this is setting that can be changed?

We are aware of the legal liabilities and responsibilities of recording calls (our users read a script informing the respondents).

We are using Micollab server 9.2. The recordings are configured to save to the user's hard drive.



 

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