MITEL 5320 web management missing and FATAL EXCEPTION

[mamaxam]

Hi all.

Please help me with my MITEL 5320.
I Bought Mitel 5320 from second hand.
I have set up phone via web interface to my SIP provider and everithing works.
I was able to call and receive calls.

Next I was playing with telephone functionals. I found link to RSS reader.
I put some link (I think bad) to input form and save and restart telephone.
After restart I got error:
----
Fatal Exception
Exception 3 TLB exception
(store) @840db914 Task:
StartupTask Stack usage(7) SP
0x947d78e0 Cause
0x9000000c SR 0x10008c01
Bad 0x000000de max: 220
----
Than I can not load web interface.
I put telefone to factory defaults (via buttons on telephone) but nothing help.
I can set IP address (via buttons on telephone) and PING its IP address.
When I scan ports I can see port 23, 5060 and 5061 are active, but port 80 for web interface is not active.
Ports 5060 and 5061 are for SIP I think. Port 23 is for Telnet I think. I tried open telnet. Telnet connection was established,
but nothing response from telephone (nothing text in console) and when I press butoon on my PC keybord, Telnet terminal will close activity.

Do you have any ideas how to back my telephone to work (how to start 80 port with web management)?
Thanks
Milan

[dilkie]

what version of firmware is it running? it should display when booting up.

[mamaxam]

Dear Dilkie, thanks for your time.

Main Ver 06.05.00.08
Boot Ver 06.04.01.02

Milan

[dilkie]

can you trying updating/downgrading the s/w to the last version before the internal web server was disabled?

tftp server with that firmware is 66.46.196.230

easiest way I know is to switch back to minet mode (power on with 6 held down), then power on with 8 key to enter teleworker mode and just use the above address to load the firmware.

once it's flashed, use 6 to go back to sip and port 80 should be open.

[acejavelin]

can you trying updating/downgrading the s/w to the last version before the internal web server was disabled?

tftp server with that firmware is 66.46.196.230

easiest way I know is to switch back to minet mode (power on with 6 held down), then power on with 8 key to enter teleworker mode and just use the above address to load the firmware.

once it's flashed, use 6 to go back to sip and port 80 should be open.

Isn't it hold 7 down on boot to enter Teleworker mode? Never heard of holding 8 down...

[dilkie]

yes, 7 key for teleworker, 6 for mode switch

[mamaxam]

Hello dilkie and acejavelin.

I had switched telephone to minet mode and set up 66.46.196.230 as tftp server.
After restart telephone downloaded firmware and next upgraded flash without problems.
Looks that firmware was upgraded.
After restart I switched telephone back to SIP protocol.
Unfortunately In browser nothing result.
Port scanning same results. No 80 port opened :

IP:
192.168.1.61
MAC:
08:00:0F:5F:6E:99
MANUFACTURE:
MITEL CORPORATION

Port 23 (TCP) opened
Port 5060 (TCP) opened
Port 5061 (TCP) opened

Any tips to do? :-)
Thanks and have a nice day.
Milan

[mfmkhatri]

This is an old thread, but anyone can share firmware file in which web GUI still available?
I got a used 5340e and turns out it has 06.05.00.18 firmware installed on it which apparently disabled webGUI.

[dilkie]

try the 66 address again, the tftp server wasn't running.