Author Topic: Cannot remove Ring Group  (Read 2239 times)

Offline Muhman

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Cannot remove Ring Group
« on: January 10, 2022, 09:43:53 AM »
Hello

I am having a nightmare of removing a ring group.

it is empty but i keep getting "Existing remote DN resources must be deleted first."

I have looked arround and i cannot find where is the resource left.

Any ieas how to find where it has attached itself to ?

Thanks

E


Online ZuluAlpha

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Re: Cannot remove Ring Group
« Reply #1 on: January 10, 2022, 10:28:12 AM »
Do you have it labelled in the Telephone Directory form?

Offline lundah

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Re: Cannot remove Ring Group
« Reply #2 on: January 10, 2022, 09:11:46 PM »
If the ring group is resilient, check in the resilient controller to make sure there's not something there.

Offline Muhman

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Re: Cannot remove Ring Group
« Reply #3 on: January 11, 2022, 04:17:23 AM »
Do you have it labelled in the Telephone Directory form?

Hello

I had but i removed it from there to.

Offline Muhman

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Re: Cannot remove Ring Group
« Reply #4 on: January 11, 2022, 04:18:17 AM »
If the ring group is resilient, check in the resilient controller to make sure there's not something there.

It is has no secondary element.

It is just on this particualr controller

Thanks

Online ZuluAlpha

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Re: Cannot remove Ring Group
« Reply #5 on: January 11, 2022, 09:00:53 AM »
Usually it specifically calls this out, but do you have it set as a Call Rerouting or System Speed Call destination in another system?


 

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