NuPoint - CALL FLOW - TWO DIGIT Menu Structure

[Imbru]

Any way to get TWO DIGIT MENUS in NuPoint?

We currently have a department that has >10 people, and management wants that all on the same menu tree (i.e., press 1 for user 1... press 19 for user 19...) (YES I KNOW that makes for a long recording - that's an uphill battle with management I'm not interested in fighting)

As a workaround, we have MULTI-KEY set up as a BLIND TRANSFER TO DIALED EXT, and the recording states "dial 1001 for user 1... dial 1002 for user 2, etc.).

Just trying to find a way to do that in the call flow without exposing the extension (which is not a big deal in the long run if we're forced to do that)...

[johnp]

If you don't need multi digit in the same flow, or voiced to dial any other extension press 0,* or #. You would set the first menu to only accept 1 dtmf digit. 1 would got to a second digit menu for dial 1 which also accepts 1 digit, 0-9 got to 10-19, timeout goes t 1. 2-9 can blind transfer to desired extensions