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MiCollab - report status\availability a user had set.
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Topic: MiCollab - report status\availability a user had set. (Read 2453 times)
mitelrvtd
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Posts: 59
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MiCollab - report status\availability a user had set.
«
on:
December 08, 2021, 07:31:13 PM »
Hi,
Is there a MiCollab report I could run to show historical information for what MiCollab status a user had set or changed?
So far I have not been able to find this answer.
Thanks for any help.
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mark.vanderheijden
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Re: MiCollab - report status\availability a user had set.
«
Reply #1 on:
December 09, 2021, 06:06:06 AM »
As far as I know there is no way to make any reports. What you can do is pull out the wsp log and check manually when a user has made a status change.
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mitelrvtd
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Re: MiCollab - report status\availability a user had set.
«
Reply #2 on:
December 09, 2021, 05:01:04 PM »
Thanks for replying.
I see some extensions show an entry for DND ON/OFF but not for other statuses that don't include DND.
Do you know if there is a COS or anything that would enable logging of that?
Thank you
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mark.vanderheijden
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Re: MiCollab - report status\availability a user had set.
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Reply #3 on:
December 10, 2021, 02:48:32 AM »
Not that I am aware of, in the WSP log you should see if the status is changing for example to "in the office".
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mitelrvtd
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Re: MiCollab - report status\availability a user had set.
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Reply #4 on:
December 10, 2021, 04:19:47 PM »
I did find the log with the entries uc_server/wsp.log
Was looking at the wrong ones.
I'm not familiar with those logs.
Thank you for the help!
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