We use MiVCR for call recording and we wanted to find out if it is possible to have a call that is blind transferred to an external number get recorded. The conversation between the originating caller and the external destination.
I do not know if Mitel drops the call at the point of the blind transfer and just connects the originating external caller with the external destination they are transferred to, or if the call is still brokered through the Mitel system.
We are doing station-side recording and not truck-side recording in the MiVCR currently.
Our old Asterisk system used to have that functionality and wanted to see if it was possible with Mitel.
Thank you for any input!