Author Topic: IP Resource Usage showing phones waited for resources for days  (Read 1007 times)

Offline JeffonJohnsIsland

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IP Resource Usage showing phones waited for resources for days
« on: September 30, 2021, 03:30:36 PM »
I noticed two phones in the IP Resource Usage which have been Time held/waited for resources for days.  I reset the phones, cleared the PIN and entered the pin, no change.

Running some diagnostics, I found the phones (X1101 and 1113) listed.  Anybody have a clue why it's holding for G.711 u-law?

-01:177- > -------------------------------------
-01:177- > Manual Dump of Allocated VOIPs       
-01:177- > -------------------------------------
-01:177- > ----------------------------------------------------------
-01:177- >   Allocated VOIP DSP Resources
-01:177- > ----------------------------------------------------------
-01:177- > ----------------------------------------------------------
-01:177- >   DPU Manager = 7
-01:177- > ----------------------------------------------------------
-01:177- > ----------------------------------------------------------
-01:177- >   Allocated VOIP:  VOIP DSP # = 60 Board # = 7
-01:177- >     Voip Owner ID = ID(1:'1113')
-01:177- >     Call Control ID = ID(0:'')
-01:177- >     Connection ID for available voice channel = '@XP76'
-01:177- >     Connection ID for connection resource = ''
-01:177- >     Audio session number = 60
-01:177- >     Connection Direction = 1
-01:177- >     Speech Encoding Type To Use = G711 Mu-Law
-01:177- >     RTP Speech Encoding Type To Use = G711 MU-Law
-01:177- >     DTMF Encoding Type To Use = RFC 2833
-01:177- >     RTP DTMF Encoding Type To Use = RFC
-01:177- >     Fax Encoding Type For Detection To Use = G711 Mu-Law
-01:177- >     RTP Fax Encoding Type For Detection To Use = G711 MU-Law
-01:177- >     Fax Encoding Type For Transmission To Use = G711 Mu-Law
-01:177- >     RTP Fax Encoding Type For Transmission To Use = G711 MU-Law
-01:177- >     Fax Page Data Redundancy Count To Use = 0
-01:177- >     Fax Control Data Redundancy Count To Use = 0
-01:177- >     Fax Maximum Connection Speed To Use = No Limit
-01:177- >     Audio Frames Per IP Packet To Use = 2
-01:177- >     RTP Profile To Use = Standard AV RTP
-01:177- >     Session String = 1113 (GW)
-01:177- >     Audio Stream TX SSRC = 5
-01:177- >     Audio Stream RX SSRC = 35881
-01:177- >     Audio Stream TX IP Address = 192.168.201.194
-01:177- >     Audio Stream TX Port Number = 50366
-01:177- >     Local Audio Stream Port Number = 6124
-01:177- >     Destroy VOIP on deallocation = FALSE
-01:177- >     Other Device System Echo Canceller Profile =No Echo
-01:177- >     Echo Suppression = FALSE
-01:177- >     Echo Suppression Sensitivity Level = 2
-01:177- >     Echo Saturation Blocker = TRUE
-01:177- >     Currently in use for T.38 Fax Call = FALSE
-01:177- >     Channel Allocation Error Occurred = FALSE
-01:177- >     Hair Pinning Connection = FALSE
-01:177- >     Supports Redirection = TRUE
-01:177- >     Fax Sensitivity Level = 0
-01:177- >     Dynamic Attenuation = TRUE
-01:177- >     Enable NLP Flag = FALSE
-01:177- >     Minimum ERL Assumed = 0
-01:177- >     RX_sysToken = 0
-01:177- >     TX_sysToken = 0
-01:177- >     Remote IPPD ID = ID(3:'P6300')
-01:177- >     -------------------------------------------------------
-01:177- >     VOIP DSP Flavor: GENERAL PURPOSE
-01:177- >     Allocated VOIP DSP Flavor: ENDPOINT
-01:177- >     IP Network: 'PP028'
-01:177- >     Min Audio Frames Per Packet: 2
-01:177- >     Max Audio Frames Per Packet: 3
-01:177- >     Max Playback Time: 500
-01:177- >     Device Request VOIP HW Address = [7.7.1]
-01:177- >     Number of Vocoder Types Supported = 3
-01:177- >     Vocoder Types = G711 Mu-Law, G711 A-Law, RFC 2833,
-01:177- >     Number of Vocoder Payload Types Supported = 3
-01:177- >     Vocoder Payload Types = G711 MU-Law, G711 A-Law, RFC,
-01:177- >     Number of RTP Profiles Supported = 1
-01:177- >     RTP Profile Types = Standard AV RTP,
-01:177- >     Min Fax Page Data Redundancy Count = 0
-01:177- >     Max Fax Page Data Redundancy Count = 3
-01:177- >     Min Fax Control Data Redundancy Count = 0
-01:177- >     Max Fax Control Data Redundancy Count = 7
-01:177- >     Fax Maximum Connection Speed = No Limit
-01:177- > ----------------------------------------------------------
-01:177- >   Allocated VOIP:  VOIP DSP # = 31 Board # = 7
-01:177- >     Voip Owner ID = ID(1:'1101')
-01:177- >     Call Control ID = ID(0:'')
-01:177- >     Connection ID for available voice channel = '@X57F'
-01:177- >     Connection ID for connection resource = '@X564'
-01:177- >     Audio session number = 31
-01:177- >     Connection Direction = 1
-01:177- >     Speech Encoding Type To Use = G711 Mu-Law
-01:177- >     RTP Speech Encoding Type To Use = G711 MU-Law
-01:177- >     DTMF Encoding Type To Use = RFC 2833
-01:177- >     RTP DTMF Encoding Type To Use = RFC
-01:177- >     Fax Encoding Type For Detection To Use = G711 Mu-Law
-01:177- >     RTP Fax Encoding Type For Detection To Use = G711 MU-Law
-01:177- >     Fax Encoding Type For Transmission To Use = G711 Mu-Law
-01:177- >     RTP Fax Encoding Type For Transmission To Use = G711 MU-Law
-01:177- >     Fax Page Data Redundancy Count To Use = 0
-01:177- >     Fax Control Data Redundancy Count To Use = 0
-01:177- >     Fax Maximum Connection Speed To Use = No Limit
-01:177- >     Audio Frames Per IP Packet To Use = 2
-01:177- >     RTP Profile To Use = Standard AV RTP
-01:177- >     Session String = 1101 (GW)
-01:177- >     Audio Stream TX SSRC = 29
-01:177- >     Audio Stream RX SSRC = 35182
-01:177- >     Audio Stream TX IP Address = 192.168.201.235
-01:177- >     Audio Stream TX Port Number = 50336
-01:177- >     Local Audio Stream Port Number = 6066
-01:177- >     Destroy VOIP on deallocation = FALSE
-01:177- >     Other Device System Echo Canceller Profile =No Echo
-01:177- >     Echo Suppression = FALSE
-01:177- >     Echo Suppression Sensitivity Level = 2
-01:177- >     Echo Saturation Blocker = TRUE
-01:177- >     Currently in use for T.38 Fax Call = FALSE
-01:177- >     Channel Allocation Error Occurred = FALSE
-01:177- >     Hair Pinning Connection = FALSE
-01:177- >     Supports Redirection = TRUE
-01:177- >     Fax Sensitivity Level = 0
-01:177- >     Dynamic Attenuation = TRUE
-01:177- >     Enable NLP Flag = FALSE
-01:177- >     Minimum ERL Assumed = 0
-01:177- >     RX_sysToken = 0
-01:177- >     TX_sysToken = 0
-01:177- >     Remote IPPD ID = ID(3:'P6300')
-01:177- >     -------------------------------------------------------
-01:177- >     VOIP DSP Flavor: GENERAL PURPOSE
-01:177- >     Allocated VOIP DSP Flavor: ENDPOINT
-01:177- >     IP Network: 'PP028'
-01:177- >     Min Audio Frames Per Packet: 2
-01:177- >     Max Audio Frames Per Packet: 3
-01:177- >     Max Playback Time: 500
-01:177- >     Device Request VOIP HW Address = [7.31.1]
-01:177- >     Number of Vocoder Types Supported = 3
-01:177- >     Vocoder Types = G711 Mu-Law, G711 A-Law, RFC 2833,
-01:177- >     Number of Vocoder Payload Types Supported = 3
-01:177- >     Vocoder Payload Types = G711 MU-Law, G711 A-Law, RFC,
-01:177- >     Number of RTP Profiles Supported = 1
-01:177- >     RTP Profile Types = Standard AV RTP,
-01:177- >     Min Fax Page Data Redundancy Count = 0
-01:177- >     Max Fax Page Data Redundancy Count = 3
-01:177- >     Min Fax Control Data Redundancy Count = 0
-01:177- >     Max Fax Control Data Redundancy Count = 7
-01:177- >     Fax Maximum Connection Speed = No Limit
-01:177- > ----------------------------------------------------------
-01:177- >   Allocated VOIP:  VOIP DSP # = 2 Board # = 7
-01:177- >     Voip Owner ID = ID(1:'P6000')
-01:177- >     Call Control ID = ID(1:'@X@F6')
-01:177- >     Connection ID for available voice channel = '@X@F8'
-01:177- >     Connection ID for connection resource = '@X@PX'
-01:177- >     Audio session number = 2
-01:177- >     Connection Direction = 3
-01:177- >     Speech Encoding Type To Use = G729
-01:177- >     RTP Speech Encoding Type To Use = G729/B
-01:177- >     DTMF Encoding Type To Use = RFC 2833
-01:177- >     RTP DTMF Encoding Type To Use = RFC
-01:177- >     Fax Encoding Type For Detection To Use = RFC 2833
-01:177- >     RTP Fax Encoding Type For Detection To Use = RFC
-01:177- >     Fax Encoding Type For Transmission To Use = T38
-01:177- >     RTP Fax Encoding Type For Transmission To Use = T38 or RFC
-01:177- >     Fax Page Data Redundancy Count To Use = 3
-01:177- >     Fax Control Data Redundancy Count To Use = 7
-01:177- >     Fax Maximum Connection Speed To Use = No Limit
-01:177- >     Audio Frames Per IP Packet To Use = 3
-01:177- >     RTP Profile To Use = Standard AV RTP
-01:177- >     Session String = 94000 <-> PP065
-01:177- >     Audio Stream TX SSRC = 26218
-01:177- >     Audio Stream RX SSRC = 35935
-01:177- >     Audio Stream TX IP Address = 10.250.7.50
-01:177- >     Audio Stream TX Port Number = 6060
-01:177- >     Local Audio Stream Port Number = 6008
-01:177- >     Destroy VOIP on deallocation = FALSE
-01:177- >     Other Device System Echo Canceller Profile =No Echo
-01:177- >     Echo Suppression = FALSE
-01:177- >     Echo Suppression Sensitivity Level = 0
-01:177- >     Echo Saturation Blocker = TRUE
-01:177- >     Currently in use for T.38 Fax Call = FALSE
-01:177- >     Channel Allocation Error Occurred = FALSE
-01:177- >     Hair Pinning Connection = FALSE
-01:177- >     Supports Redirection = TRUE
-01:177- >     Fax Sensitivity Level = 0
-01:177- >     Dynamic Attenuation = TRUE
-01:177- >     Enable NLP Flag = FALSE
-01:177- >     Minimum ERL Assumed = 0
-01:177- >     RX_sysToken = 0
-01:177- >     TX_sysToken = 0
-01:177- >     Remote IPPD ID = ID(3:'P6300')
-01:177- >     -------------------------------------------------------
-01:177- >     VOIP DSP Flavor: GENERAL PURPOSE
-01:177- >     Allocated VOIP DSP Flavor: NETWORKING
-01:177- >     IP Network: 'PP028'
-01:177- >     Min Audio Frames Per Packet: 2
-01:177- >     Max Audio Frames Per Packet: 3
-01:177- >     Max Playback Time: 500
-01:177- >     Device Request VOIP HW Address = [7.1.1]
-01:177- >     Number of Vocoder Types Supported = 6
-01:177- >     Vocoder Types = G711 Mu-Law, G711 A-Law, G729, G729B (VAD), RFC 2833, T38,
-01:177- >     Number of Vocoder Payload Types Supported = 6
-01:177- >     Vocoder Payload Types = G711 MU-Law, G711 A-Law, G729/B, G729/B, RFC, T38 or RFC,
-01:177- >     Number of RTP Profiles Supported = 1
-01:177- >     RTP Profile Types = Standard AV RTP,
-01:177- >     Min Fax Page Data Redundancy Count = 0
-01:177- >     Max Fax Page Data Redundancy Count = 3
-01:177- >     Min Fax Control Data Redundancy Count = 0
-01:177- >     Max Fax Control Data Redundancy Count = 7
-01:177- >     Fax Maximum Connection Speed = No Limit
-01:177- > ----------------------------------------------------------
-01:177- > ----------------------------------------------------------

                        Command completed                       



Offline JeffonJohnsIsland

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Re: IP Resource Usage showing phones waited for resources for days
« Reply #1 on: September 30, 2021, 08:06:04 PM »
This situation was caused by having Background Music on. 

I thought I had checked to see if BM was on, guess not.  Previously I think I had seen BM on show as file-based in IP Resource Usage. 

Now if I could only figure out how to turn it BM off remotely.

Jeff


 

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