Author Topic: Change nupoint Mailbox is full e-mail  (Read 1304 times)

Offline smervin

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Change nupoint Mailbox is full e-mail
« on: August 26, 2021, 08:52:36 AM »
The person who set up our system is gone. From what I can tell we have micollab 8.1 and nupoint 19.1.0.101.01.

When a user doesn't delete their voicemails it kicks out an e-mail to them that says

"Your mailbox is nearly full.
Please discard any unnecessary messages.

Please discard voice messages by calling into your voice mailbox or using the below link."

Problem is... people think its phishing because they don't understand its their voicemail box, and the link that is provided doesn't actually work to go to anything.

Where do I go to personalize this message so that I can say something more along the lines of

"Your desk phone's voicemail box is nearly full. Please delete old and unneeded voicemails from your desk phone or contact IT for assistance"

Been digging around and cannot find it.


Offline johnp

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Re: Change nupoint Mailbox is full e-mail
« Reply #1 on: September 02, 2021, 06:21:42 PM »
Don't think you can change it, you could set up limits to discard old messages


 

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