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Author Topic: ACD Hotdesking  (Read 737 times)

Offline davidgeorges915

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ACD Hotdesking
« on: July 15, 2021, 08:09:24 AM »
Sometimes ACD hotdesking extension changes from Present to Absent on its own, what is that?
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Offline teqwize

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Re: ACD Hotdesking
« Reply #1 on: July 19, 2021, 09:47:49 AM »
there is a COS that does that if they don't answer the phone after certain amount of rings
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