Author Topic: OAISYS ISSUE: 2035 - PVD Import Failed  (Read 1525 times)

Offline acloghesy

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OAISYS ISSUE: 2035 - PVD Import Failed
« on: June 21, 2021, 04:39:41 PM »
Hello,

I'm not even sure what this is referring to. Who else is using the recording?
Where is is being imported to?  - our Oaisys has been acting up lately. any advice. I can't seem to find any documentation on this error and how to avoid it.
I keep getting similar errors the past few weeks. Servers were rebooted last week. No change.


ALARM: 2035 - PVD Import Failed
MESSAGE: The process cannot access the file 'd:\Recordings\88\0F\01LH32Q.PVD' because it is being used by another process.


Offline pmhaynes

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Re: OAISYS ISSUE: 2035 - PVD Import Failed
« Reply #1 on: June 22, 2021, 12:45:05 PM »
only time i have seen this error is when a user was listening to the recording or had it selected in the client software

Offline acloghesy

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Re: OAISYS ISSUE: 2035 - PVD Import Failed
« Reply #2 on: June 22, 2021, 05:36:37 PM »
Thanks for the feedback..  I'm not sure if our system became way more sensitive or maybe it keeps throwing those errors lately.

I wanted to verify the recording so that I could make sure it's visible in Oaisys, however it requires a
"OAISYS STAND ALONE PVD PLAYER" - Any help on finding this software?



Offline pmhaynes

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Re: OAISYS ISSUE: 2035 - PVD Import Failed
« Reply #3 on: June 23, 2021, 08:33:31 AM »
Not sure thi sis allowed but here is a link to the software

Admin - please take this down if not allowed
thanks

https://phonesystemhelp.info/mivoice-call-recorder-pvd-player/


 

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