Hello,
I've received the following error from our Oaisys system, for multiple extensions and they're arrived twice already today.
Any idea what the issue might be? Thanks.
There has been a Critical Alert on the Call Recording Admin.
Please verify the following.
ALERT: 3043 - No CTI generated for device
MESSAGE : CTI is not being generated for device 1320. The last voice stream ended just now, but the last CTI event we got for the device happened on 6/1/2021 9:37:21 AM
Thank you,