Redirect to another extension when internally pressing the 0 key / Redireccionar

[san_typ]

Dear:

I have internally configured when I press the 0 key, it is redirected to the 5550 IP consoles (Call Center), but now I need when I press the 0 key to go through the speedcall the call to an extension 6001 that goes through a SIP trunk.

Please can you guide me how I can make this configuration.

Thanks in advance.

[pmhaynes]

Not sure i follow completely

screen shot u posted shows 0 is already in use as a key on the console
if you want 0 to go somwhere else then you will need to remove it from 5550 console

or have i missunderstood?

[san_typ]

Thanks for the help, the problem was solved.