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Author Topic: OAISYS-RECORDER Login Error  (Read 1241 times)

Offline azjh11

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OAISYS-RECORDER Login Error
« on: October 21, 2021, 12:21:41 PM »
When we log into the OAISYS-RECORDER application on a new computer, we get this error:

Error Loading call visualization: Object Reference not set to an instance of an object.

That error comes up when we log in and we are using the SSO integration with Active Directory.  Please help :)
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Offline azjh11

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Re: OAISYS-RECORDER Login Error
« Reply #1 on: October 21, 2021, 05:39:50 PM »
This was actually resolved by installing the Mitel Customer Service Manager program and that must have installed some other apps that allow the OAISYS-RECORDER to work properly.
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