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Author Topic: Headset Microphone Volume  (Read 917 times)

Offline MitelAvayaNortel

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Headset Microphone Volume
« on: May 21, 2021, 06:39:10 AM »
I have a headset installed on a Mitel 5312 Handset.  The user complains the microphone is too quiet (even with the far end set to maximum volume they can't be heard.)  Is there a way to turn the microphone up?
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Offline sunspark

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Re: Headset Microphone Volume
« Reply #1 on: May 21, 2021, 07:10:37 AM »
did you checked the matrix compatibility between your headset and mitel phone ?
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Offline MitelAvayaNortel

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Re: Headset Microphone Volume
« Reply #2 on: May 22, 2021, 06:18:48 AM »
Thank you Sunspark.  I bought the headset from our maintainer, so I hope it is.  Do you have a link please to the compatibility list?
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Offline sunspark

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Re: Headset Microphone Volume
« Reply #3 on: June 01, 2021, 03:53:41 AM »
you have to go to the website of the brand of your headset, and you will find the compatibility matrix with your phone.
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