Nupoint wav stored

[sunspark]

Hi.

I recorded some announcements in some mailbox used as call flow.
Where the wav is stored? I want to download my announcement to add music.

Cheers

[johnp]

If you sftp into the server, you can go to /usr/vm/val5. In there will be callflow xml files, choose the one that corresponds to you call director box. Download the file and edit. You will find the greeting number in there. It will be a decimal number. You will need to convert it to hexidecimal and then search within /user/vm/audio/store and the sub directories to find the file. Copy it and if using Audacity import as raw 8000hx mono mulaw and go from there. Needs to be exported as wav to reimport

[sunspark]

If you sftp into the server, you can go to /usr/vm/val5. In there will be callflow xml files, choose the one that corresponds to you call director box. Download the file and edit. You will find the greeting number in there. It will be a decimal number. You will need to convert it to hexidecimal and then search within /user/vm/audio/store and the sub directories to find the file. Copy it and if using Audacity import as raw 8000hx mono mulaw and go from there. Needs to be exported as wav to reimport

Hi johnp;

Ftp to Mivb ?
i dont't find /usr/vm/val5 .

attached.

[sarond]

SFTP/SSH (Secure FTP) into the MiCollab server.

Here is what I do.

First get the Mailbox of the call flow e.g. Mailbox 3355
On the MSL go the directory where the Call Flows are configured
cd /usr/vm/val5/CallFlows
Find your mailbox config and view the contents using your preferred editor. e.g.
vim mbox_3355.xml
Look in the file for the nodeID your looking for and under that line will be the messageID
In my exapmple I had
<messageID>32020</messageID>
This number is in decimal format but the audio files are named in hex.
Convert the number to hex i.e 32020 = 00007d14
Go to the directory where the audio files are stored.
cd /usr/vm/audio/store
Search for your audio files (named in hex)
find -iname "*7d14"
This will show you what directory the audio file is stored in. Mine was ./0/125/00007d14
Use you favourite way of getting files off the server. I use WinSCP.

I believe the file is in some raw format. I use Audacity to convert it by importing raw data, U-Law, No endianess, 1 Channel (Mono), 8000Hz
You can then export it whatever format you like.

[sunspark]

THANK YOU VERY VERY MUCH 

[johnp]

Thanks sarond, 

[ntnher@yahoo.com]

Please tell me how to find a greeting for a specific mailbox. I had an fellow employee do a long greeting and would rather not have to repeat the greeting. I like to retrieve it and import it somewhere else.

For example. I have a recorded greeting at mailbox 5000. How to I retrieve this greeting? I use WinSCP and looked in /usr/vm/audio, but there is too many directories and files. Please tell me how to correlate mailbox # to recording in MSL files.  Thanks.

[ntnher@yahoo.com]

Replying to my own post everywhere... Guest I had to go into user portal following the post below.

http://mitelforums.com/forum/index.php?topic=5286.0