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Author Topic: Hot Desk and Phonebook Keys  (Read 954 times)

Offline jtenpass

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Hot Desk and Phonebook Keys
« on: February 08, 2021, 10:23:13 AM »
We have some newer phones that are not getting the Phonebook and Hot Desk keys on the LCD screen. Where do we set that on Mitel to have them show up?
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Offline ZuluAlpha

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Re: Hot Desk and Phonebook Keys
« Reply #1 on: February 08, 2021, 12:42:51 PM »
Check the Class of Service of one of the ones that have it and make sure the new ones have that same COS.
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Offline jtenpass

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Re: Hot Desk and Phonebook Keys
« Reply #2 on: February 08, 2021, 04:18:36 PM »
Unfortunately that wasnt the problem. I doubled checked and a working and non working have the same COS
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Offline jtenpass

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Re: Hot Desk and Phonebook Keys
« Reply #3 on: February 09, 2021, 08:25:47 AM »
Im an idiot, rebooted the phones and they are all set. Thank you for your help.
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Offline sunspark

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Re: Hot Desk and Phonebook Keys
« Reply #4 on: February 09, 2021, 08:40:25 AM »
are you using 9xx minet phones or sip phones ?
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