Author Topic: 15 sec drop calls  (Read 778 times)

Offline RLyon

  • Full Member
  • ***
  • Posts: 145
  • Country: us
  • Karma: +0/-0
    • View Profile
15 sec drop calls
« on: January 26, 2021, 10:15:30 AM »
/I added 3 new sip phones to a client who has working 5330's. 1 of the phones appears to be dropping calls after 15- 20 seconds. Any idea? Low bandwidth?


Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2972
  • Country: us
  • Karma: +85/-1
    • View Profile
Re: 15 sec drop calls
« Reply #1 on: January 26, 2021, 12:57:40 PM »
RLyon,

You would need a packet capture to figure out the why.

The SIP Messages will tell you why when you see them and if not it will at least narrow it down to a error or a timer that causes the a packet that causes an error.

Thanks,

TE

Offline RLyon

  • Full Member
  • ***
  • Posts: 145
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: 15 sec drop calls
« Reply #2 on: January 26, 2021, 03:00:11 PM »
Thanks, i will do that


 

Sitemap 1 2 3 4 5 6 7 8 9 10