Good morning all,
I am a new user for MiCollab and we have been having an issue the past two weeks. Have come in and received tickets that we were not getting and calls from outside. We could call out, but calls in would result in the line saying the number is not in service.
Also during this time if I selected the voicemail on one of our phones would get the message of no distb. In the Micollab client I couldn't access some things like nupoint or direct information for users. I could search users but not click on them to see any specific data.
Rebooting the server resolved the issue, but it just happened again today and I could use some help in knowing what direction to look for what may cause an issue like this.
