Win10 20h2
I have a similar issue, some users (not all 10-15%) the MiCollab app (same version as above) will open with a white screen and the systray app appears then the MiCollab app crashes and the systray icon disappears.
No change if user has local admin rights but if I delete their user profile it works fine for that user.
Also another user can open the app successfully on the same computer, even the same session with RunAs
---Event Viewer---
1st error
Application: MiCollab.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
2nd Error
Faulting application name: MiCollab.exe, version: 9.1.363.1, time stamp: 0x5eeb92d1
Faulting module name: KERNELBASE.dll, version: 10.0.19041.746, time stamp: 0x197b16c5
Exception code: 0xe0434352
Fault offset: 0x0012a842
Faulting process id: 0x2b90
Faulting application start time: 0x01d6ee8689dcde21
Faulting application path: C:\Program Files (x86)\Mitel\MiCollab\MiCollab.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: c0f56ecd-a930-417b-b31c-97a5e012c52a
Faulting package full name:
Faulting package-relative application ID:
---CEF-Debug-Log---
[0119/093631.858:ERROR:gpu_process_transport_factory.cc(990)] Lost UI shared context.
[0119/093633.509:ERROR:viz_main_impl.cc(184)] Exiting GPU process due to errors during initialization
---UcaLog0---
[62 2021-01-19 11:04:58.812] <D/BrowserWindow> IsForegrounded()
[63 2021-01-19 11:04:58.812] <D/BrowserWindow> IsForegrounded() res: True
[64 2021-01-19 11:04:59.421] <D/taskbar> flashing taskbar: shouldFlash: False, flags: 0, flashCount: 0, window handle: 133712
[65 2021-01-19 11:04:59.421] <E/Application> 1st chance exception (type=FileNotFoundException): sender(Name:MiCollab.exe
There are no context policies.
), exception=Retrieving the COM class factory for component with CLSID {E5B8E079-EE6D-4E33-A438-C87F2E959254} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E)., stack= at System.Device.Location.GeoCoordinateWatcherIntern al.CreateHandler(Object state)
[66 2021-01-19 11:04:59.421] <E/Application> AppDomain exception (type=FileNotFoundException): sender(Name:MiCollab.exe
There are no context policies.
), exception=Retrieving the COM class factory for component with CLSID {E5B8E079-EE6D-4E33-A438-C87F2E959254} failed due to the following error: 8007007e The specified module could not be found. (Exception from HRESULT: 0x8007007E)., stack= at System.Device.Location.GeoCoordinateWatcherIntern al.CreateHandler(Object state)
at System.Threading.QueueUserWorkItemCallback.WaitCa llback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System .Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformW aitCallback()
