Part 1: In the SMDR, I see the extension ****** which signifies a missed call, but then in the Dialed Digits I see some missed calls have "Ring....." and some have "Ring....1XXXXXXX". Are some trunks suppressing the digits and if so how do I change that? I see to change it is in System > Maintenance > SMDR, but all suppress is set to No
Part 2: When the client transfers an incoming call on a SIP Trunk to another extension, the caller ID does not follow. It just says the person who transferred the call. I do have Propagate Original Caller on Transfer enabled for all phones, and is enabled on the trunk and in the mailboxes. In the SIP Trunk I do have Propagate Original Caller ID to Yes and Do not Propagate Caller ID to P-Asserted Identity to No. Which by the Help file I believe I have correct.
Part 3: Why would a client pick up the handset of a 6940 and there is no dial tone