We are using Legacy currently but I have Next Gen on my machine and prepping it before pushing out. I would like to get Softphone working on it, Send calls to voicemail, park pickup parked calls if possible, be able to change voicemail greeting within Micollab or softphone etc. etc.
I am not sure about the Feature Code. Where would I find this at? Would this be under Feature Access Codes in VMCD? If so Voice Mail does not have a code. How would I add to get this feature to work?
Thanks so much for your help here.