Author Topic: mail.mainlog empty  (Read 786 times)

Offline RNJack

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mail.mainlog empty
« on: October 30, 2020, 03:24:34 PM »
Occasionally I'll have a user that will stop receiving emailed voicemails but other users receive them without issue. We're using Enhanced Integration

I first check their individual settings and credentials. If everything looks good I go to the mail.mainlog to troubleshoot further. Lately, the mail.mainlog is 0kb and a couple of days old. I've fixed this issue in the past by restarting the appliance but I would like to know if anyone has seen this and if there is a way to restart the exim mail server without restarting the entire appliance. I'd also appreciate any help in tracking down why exim appears to be locking up for some users but not others.


 

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