Short version: When I try to listen to a voicemail message on a 5330e I get an error message
"The voice message cannot be played because a system error has occurred."
Long version:
I'm having trouble accessing voicemail on a 5330e IP phone.
When a message is on the extension the phone lights up as expected
and it is possible to access the voicemail by dialing 5481 to get to our VM
controller. However most users access their voicemail by pressing the mail
key and having it then prompt them to enter their voicemail pin.
However this phone when you press that button the interface prompts
you to login. So you login through the interface then select the message
and press play. Then you receive the error message " The voice message cannot be played because a system error has occurred."
*Other than this one model all of the other 400+ phones are working just fine in our mitel 3300 controller.
