Author Topic: No Teleworker Mode icon for 6940 phone  (Read 2627 times)

Offline ScottL

  • Jr. Member
  • **
  • Posts: 50
  • Country: us
  • Karma: +0/-0
    • View Profile
No Teleworker Mode icon for 6940 phone
« on: July 30, 2020, 03:57:59 PM »
We're replacing older phones with 6940s. I want to put them in Teleworker mode, but I can't see it in Settings. Nothing under Advanced, either. Our firmware version is 01.05.00.071.

Thank you for your help,

Scott


Offline acejavelin

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4064
  • Country: us
  • Karma: +129/-0
  • High-tech, heavy metal redneck!
    • View Profile
    • Like what I do and wanna help out? Send me a donation!
Re: No Teleworker Mode icon for 6940 phone
« Reply #1 on: July 30, 2020, 08:13:26 PM »
Did you try just holding 7 when you connect the phone and boot? Not sure that works on a 6940, but there absolutely should be an icon for Teleworker in the 6940 settings menu. Go to Settings - Advanced - Network - Config Teleworker.

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1161
  • Country: us
  • Karma: +62/-0
  • Senior Chief Grunt
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #2 on: July 30, 2020, 10:22:09 PM »
It's hiding under the "Voice Services" menu option.

Offline ScottL

  • Jr. Member
  • **
  • Posts: 50
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #3 on: July 31, 2020, 10:23:48 AM »
Hi lundah, under Voice Services I see MiCloud Connect, MiVoice Connect, and MiVoice Border Gateway. Which is the correct one to use?

Thank you,

Scott

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1161
  • Country: us
  • Karma: +62/-0
  • Senior Chief Grunt
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #4 on: July 31, 2020, 10:31:51 AM »
MiVoice Border Gateway. Then enter the IP of your MBG WAN/Internet facing address.

Offline ScottL

  • Jr. Member
  • **
  • Posts: 50
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #5 on: July 31, 2020, 10:32:20 AM »
It's hiding under the "Voice Services" menu option.

I tried that, it didn't work.

Scott

Offline trevorh

  • Contributer
  • *
  • Posts: 5
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #6 on: November 06, 2020, 07:03:02 PM »
Were you able to get it figured out? I'm trying to do the same thing, and having the same problem.

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1161
  • Country: us
  • Karma: +62/-0
  • Senior Chief Grunt
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #7 on: November 06, 2020, 07:58:38 PM »
Have to go into the "Advanced" menu to see it. The default admin passcode for 69xx phones in MiNet mode is 73738.

Offline sunspark

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 980
  • Country: mx
  • Karma: +16/-1
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #8 on: November 07, 2020, 04:58:35 PM »
another method :

go to advance setting ( default password 73738)  --> then factory reset , after rebooting , the first thing that the screen will display is : MBG teleworker

Offline bigyorkshire

  • Jr. Member
  • **
  • Posts: 39
  • Country: gb
  • Karma: +1/-0
  • MiVoice Business, MiCollab and MSL Engineer
    • View Profile
Re: No Teleworker Mode icon for 6940 phone
« Reply #9 on: November 23, 2020, 12:12:55 PM »
I've found mashing the Settings button on boot 'the button with a cog' usually works and lets me select from MiVoice Connect or MiVoice Border Gateway


 

Sitemap 1 2 3 4 5 6 7 8 9 10