Author Topic: Phantom extension delay  (Read 886 times)

Offline GDP

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Phantom extension delay
« on: June 24, 2020, 11:26:00 AM »
When we enter a phantom extension it rings 10 times before it actual rings the forward number.  Is there a way to get it to ring the number right away?


Offline acejavelin

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Re: Phantom extension delay
« Reply #1 on: June 24, 2020, 02:42:24 PM »
When we enter a phantom extension it rings 10 times before it actual rings the forward number.  Is there a way to get it to ring the number right away?
How is it forwarded? You should be using Call Forward Always via Remote Station Programming FAC (assuming default codes)...

359-xxx-(passcode)-355-8-(destination number)

That is the most consistent way to do it.


 

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