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Nupoint VM Call Details
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Topic: Nupoint VM Call Details (Read 1425 times)
rgardeck
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Nupoint VM Call Details
«
on:
June 22, 2020, 02:09:23 PM »
Our Nupoint system sends all voicemails to our Outlook mailboxes. Our Nupoint currently only sends recorded voicemail as attachment. Is there a way to force Nupoint to also include caller ID (phone number,etc) in the body of an email for example?
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lundah
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Senior Chief Grunt
Re: Nupoint VM Call Details
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Reply #1 on:
June 22, 2020, 04:13:51 PM »
If you have the FCOS settings set correctly, the calling number should be included in the email.
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rgardeck
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Re: Nupoint VM Call Details
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Reply #2 on:
June 23, 2020, 01:25:45 PM »
Any ideas as to which number FCOS it would be?
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lundah
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Re: Nupoint VM Call Details
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Reply #3 on:
June 23, 2020, 05:38:45 PM »
That's going to depend on how your particular system is configured. What I can tell you, though, is the FCOS that the mailbox uses needs to have bit 262 and 263 enabled to store the inbound caller ID in the message data.
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mark.vanderheijden
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Re: Nupoint VM Call Details
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Reply #4 on:
June 29, 2020, 04:51:18 AM »
You have to enable this FCOS: 260-264 and 280.
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