Author Topic: MiCollab users forwarding their number to their own DID  (Read 830 times)

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1161
  • Country: us
  • Karma: +62/-0
  • Senior Chief Grunt
    • View Profile
MiCollab users forwarding their number to their own DID
« on: June 19, 2020, 08:29:09 AM »
Anyone have a good way (aside from public shaming or other unsavory methods) to keep users from forwarding their extension to their own DID in MiCollab client?


Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2183
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: MiCollab users forwarding their number to their own DID
« Reply #1 on: June 19, 2020, 01:26:19 PM »
You could disable external call forwarding. Could also send all DID numbers if dialed to a restricted route, this way it wouldn't use up all the trunks. If enterprise, they could go to a loopback that when returned plays a vm message

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1161
  • Country: us
  • Karma: +62/-0
  • Senior Chief Grunt
    • View Profile
Re: MiCollab users forwarding their number to their own DID
« Reply #2 on: June 19, 2020, 05:24:17 PM »
Yeah we need to allow forwarding to other external numbers, so sending calls to their own DID's to a blackhole route is probably what I'll end up doing.


 

Sitemap 1 2 3 4 5 6 7 8 9 10