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Author Topic: MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone  (Read 945 times)

Offline jwalton4th

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MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone
« on: June 16, 2020, 11:50:42 AM »
Our tech support manager has asked if we have the ability to generate a tone to let parties know when outgoing calls are being recorded.  We have Oaisys Call Recording.  Does anybody know if Mitel/Oaisys has that capability?
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Offline acejavelin

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Re: MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone
« Reply #1 on: June 16, 2020, 05:11:16 PM »
Yes, it does... If it is IP Enpoint based recording, just enable Periodic Tone. If it's trunk based I know it's possible, but I can't find the option in Recording Manager.
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Offline jwalton4th

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Re: MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone
« Reply #2 on: June 17, 2020, 04:18:31 PM »
Trunk based unfortunately.  I looked in Recording Manager too and can't find it.
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