Author Topic: NuPoint Call Flow Editor Modifications  (Read 949 times)

Offline mcIT

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NuPoint Call Flow Editor Modifications
« on: May 27, 2020, 06:53:56 PM »
Hi there - I'm working through one issue that's come up and I need to modify call flow for our autoattendant. Essentially during daytime hours, forward off to the secretary WFH by blind-transfer to her extension which is forwarded. Then for off-hours, follow the regular menus.

The problem I'm having is I can't seem to make any modifications to the call flow through the call flow edit menus. We are running a very old version of Mitel/NuPoint so I'm not sure what I need to modify.

I can get into the menu and view the flow, but I can't seem to add anything new to it. Any thoughts?


Offline NEPhoneGuy

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Re: NuPoint Call Flow Editor Modifications
« Reply #1 on: May 27, 2020, 08:26:39 PM »
Your login may not allow you privileges to make edits.

Care to share a snip of what you are seeing?


 

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