Hi All,
I am a new Mitel user, running MiCloud Flex (3300). I am trying to understand what is the best client for my users. I have tried both the 7.3 and 8.1 clients, and I find the 7.3 client much more functional especially when paired with the MCA installed. I also find the legacy client easier to deploy and configure.
Video calling also seems to work much better with the legacy client, and it appears to use a MCA backend to produce the video, where the NextGen client looks like it uses native SIP video.
The NextGen client has a much better chat interface and better native integration with presence and Outlook. I understand this is the way forward and I don't want to start on end of life software.
What are you all doing? Any suggestions or recommendations? Any limitations I should know about?