Up until now I've only done basic changes to my 3300 (and am a long way from and expert). I've spent some time on this forum and web searches and am sure I'm missing something obvious.
I have MiVoice Business sitting on an older appliance.
When the Auto Attendant answers it gives me the option to press 9 for a personnel directory. What is that actually dialing? In other words, what do I dial on a handset to get the personnel directory (is that possible)?
We want the superintendent to leave a message on one of the main numbers, "Press 9 for a staff directory", but what do I put for a number in the Multi-Level Auto Attendant so that when the caller presses "9" (or it can be any number really) it puts them into the personnel directory?
Thanks!