GUIDE for: polycom 7000 on Mitel mivoice business

[besthit]

Hello
is there a good guide to setup a 7000 on Mitel mivoice business ?
the 7000 stop working last Week. . I suspect "a dude" playing with the Mitel Mivoice machine configuration 

About:
    Release level: 8.0 SP3 PR2
    Active software load: 14.0.3.37
Platform: MXe-III

thank you

[acejavelin]

All Polycom IP phones setup exactly the same and have been pretty much unchanged since MCD 4.0 or so, and very simply on the Mitel... There are multiple guides in the knowledge base, if you can't find one specific to the 7000, look for any Polycom SIP phone and it will be identical.

[CraigB]

If you have another 7000, login to it and copy the info, then use that to help setup the this phone.  If not you can try the following:

Get IP Address: on 7000: Menu > 2 > 2 > 1
Login to web interface: http:\\ip_address
Web: login as admin enter password (default 456)
Web: Simple Setup: SIP Server: enter IP address of server port 5060  SIP Outbound Proxy: use same info
Web: SIP Line Identification:  Enter Display Name, Address (something like ext@ip_server Ex: 1234@192.168.1.10), Authentication User ID, Authentication Password, Label

You may also have to update the Digimap: This may help: https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-Unable-to-Dial-number-if-Off-Hook-or-on-2nd-Call-in-a/td-p/4233

If phone is really messed up you may have to reset to factory defaults and try again: 
Factory Reset on Phone: Menu > 3 > 2 > Enter Password > 1 > 5 > 5 > Yes (Phone reboots)

You can also search the polycom site for more information.

Good Luck with everything